UNSDG Business Innovation Group (BIG) Prioritized Global Shared Services (GSS) - At a Glance

The 16 prioritised Global Shared Services (GSS), endorsed by the UNSDG Business Innovation Group, are digital, scalable and cost‑efficient solutions designed to streamline operational support across the UN system. 

These services include fleet management (UN FLEET), passenger mobility, accommodation, medical and wellness, facilities booking and digital disposal services via the UN Booking Hub; procurement tools like UN Web Buy Plus; multiple HR‑related offerings from the UN Office for Project Services (UNOPS) and UN Development Programme (UNDP); financial management services such as payroll, payment processing and the Digital Hub of Treasury Solutions; the Quantum Enterprise Resource Planning (ERP) platform; and system‑wide identity management through the UN Digital ID. 

Together, these services aim to reduce duplication, modernise service delivery, improve compliance and data quality, and generate sustainable efficiency gains across UN agencies.